Refund and Returns Policy

Thank you for choosing Thegolfcarts.shop. Your satisfaction is our priority, and we strive to ensure that you are completely satisfied with your purchases. Please review our Return & Refund Policy below:

Returns

You have 30 calendar days from the date of receipt to return an item. To be eligible for a return, the item must be unused and in its original condition, with the original packaging and proof of purchase.

Restocking Fee

We do not charge any restocking fees for returned items.

Return Shipping

There are no costs associated with return shipping. We aim to make the return process as seamless as possible for you.

How to Return

You can return the product either in-store or by mail. For in-store returns, please bring the item along with your proof of purchase to our store located at 6730 S Las Vegas Blvd SOUTH, Las Vegas, NV 89119, United States. To return by mail, follow the instructions provided below to obtain a return label.

Return Label

Customers can easily download and print the return label from our website. Detailed instructions for preparing and sending your return will be included with the return label.

Refunds

Once we receive your returned item, our team will inspect it and notify you of its receipt. We will promptly inform you of the status of your refund. If your return is approved, we will initiate a refund to your credit card or original method of payment. Please note that it may take 5 to 10 business days for the credit to appear, depending on your card issuer’s policies.

Exchanges

If your item is defective or damaged, we are more than happy to exchange it for the same item. Please contact us at Support@thegolfcarts.shop or call us at +1 9122647659 to arrange for an exchange.

Contact Us

If you have any questions regarding the return process or need further assistance, please feel free to contact us:

Email: Support@thegolfcarts.shop

Phone: +1 9122647659

Address: 4102 Mangum Dr, Flowood, MS 39232, United States